Quantcast
More Support for Online Learning
Written by Administrator   
Thursday, 22 July 2010 17:11

The Educadium Support team has been hard at work.

In addition to answering help tickets and questions in about one business day, the hard-working crew continues to update the help materials found on the EasyCampus Support page of our website.

Coming soon will be new video tutorials on major topics of learning interest. These videos will be a great assist for visual learners and administrators who want to get acquainted with EasyCampus functionality. Look for them in the coming weeks.

In the past month, we've also added to our bank of printable step guides. These how-to handouts cover a variety of common issues that our Support desk encounters. Some of the most recent step guides include:  

  • Import ExamView Content
  • Delete Users/Students
  • Change Campus URL
  • Help Tickets System FAQ/Guide
  • Allow Guests to View Courses
  • View Awarded Certificates
  • Use a Credit Card, not a PayPal Balance
  • Login to Your EasyCampus
  • Choose a Course Template
  • Set Permissions on a Block
  • Delete a Course Template
  • Work with DropBox Assignments
  • Work with Discussion Forums
  • Turn Off Self-Enrollment for a Course
  • Create a Test Account

Are you having problems with your EasyCampus? Let us know, and we might even create a new step guide to help you and other users. Contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .